Assalamualaikum,
             At Lalazar Fragrance, your satisfaction is our priority. We want every customer to feel completely confident when ordering from us. If something is not right, we will make it right — with honesty, fairness, and zero hassle.

OUR PROMISE TO YOU

• We respond to all return requests within 24 hours
• No questions asked for eligible returns within the policy window
• Fast processing — your exchange dispatched within 5–6 working days
• Transparent and fair — exactly what Islam and good business requires

RETURN & EXCHANGE CONDITIONS

• Returns and exchanges accepted within 15 days of receiving your order
• Bottle must contain at least 90% of original liquid (minimal testing is completely fine)
• Only applicable to 50ml perfume bottles — 5ml testers are non-returnable
• Original packaging, box, and accessories must be included
• Policy applies to online orders only

HOW TO REQUEST A RETURN

Simply message us on WhatsApp or Instagram with your order details and reason. We will guide you through the entire process quickly and smoothly.

Thank you for trusting Lalazar Fragrance. Your trust means everything to us.